Today
Someone opens the email, reads the dimensions, works out the trailer, checks whether it needs a permit and an escort, prices it, then types the whole thing into Alvys by hand. Every single request.
With Instive
The load is already drafted in Alvys when your broker opens it. Customer, lane, trailer, weights, permits, price. They read it, fix anything wrong, and hit approve.
Oversize permits were the leak
Four of the last thirty heavy haul quotes went out without the escort cost built in. On the Louisiana and Texas runs that is roughly $600 to $1,400 a load that came straight off your margin. Every oversize request now gets the permit and escort line added before a price leaves the building.
Your slowest replies are your biggest loads
Requests over 80,000 lbs took an average of 5 hours 10 minutes to quote, because someone had to stop and work out trailer and routing. Those are the loads worth the most. First quote in usually wins them.
Sunstate sends the same shape of email every time
Eleven requests in ninety days, always the same format, always crane and excavator moves out of Tampa. The system now reads their emails at 98% and pre-fills their standard rate. Same is happening for Pinellas Sitework and Palmetto Steel.